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Once you have found out about the Access to Work (AtW) grant, the next question is usually: “How do I actually turn this paperwork into a person who can help me?”

The process can feel a bit daunting, especially when you are already feeling overwhelmed. To help, I have broken it down into simple, manageable steps to take you from your initial application to having a Virtual Assistant (VA) officially starting in your business.

1. The Initial Application

The first step is to tell the Department for Work and Pensions (DWP) that you need support. You can do this online through the government website. You don’t need to have a VA picked out yet, and you don’t need to have all the answers. You just need to explain that you have ADHD and that it is impacting your ability to do your job.

Tip: Focus on the “why.” Instead of just saying you need help with emails, explain that you miss client deadlines because of email overwhelm.

2. The Assessment Call

After you apply, an advisor will contact you for an assessment. This is usually a phone call. They will ask you about your daily work life and where you struggle.

If you are working with me, this is where I can help you prepare. We can look at how many hours of help you actually need so you don’t under-estimate the support required to keep your business steady.

3. Receiving Your Award Letter

If your claim is successful, you will receive a letter. This letter will tell you how many hours of support they will pay for and at what hourly rate.

Important: Do not hire a VA or start the work until you have this letter in your hand, as the government usually won’t pay for any work done before the grant is officially approved.

4. Choosing Your Virtual Assistant

Now for the exciting part: picking your partner. You are the employer in this situation, so you get to choose who you work with. You should look for a VA who:

  • Understands ADHD and how your brain works.
  • Is comfortable with the Access to Work invoicing process (it’s a bit different from standard business billing).

5. Managing the Paperwork

Every month, your VA will send you an invoice for the hours they have worked. You will then need to submit a claim form to Access to Work to get that money paid.

There are two ways this usually happens:

  1. Reimbursement: You pay the VA yourself, and the government pays the money back into your bank account.
  2. Direct payment: The government pays the VA’s agency or company directly (this is less common for freelancers but can be set up).

Getting Started

Once the systems are in place, you can finally start delegating. You will find that having a VA paid for by the grant feels very different from paying for one out of your own pocket. It removes the guilt of “spending money on help” and allows you to focus entirely on growing your business.

Applying for the grant is the biggest hurdle. Once that is done, the rest is just about finding the right rhythm with your new assistant.

DON’T FORGET: If you are stuck at step one, remember that I can help you with the application form to make sure you get the support you deserve.